Welcome to Chacewater and Devoran Surgeries
FLU VACCINES UPDATE
PATIENTS 65 AND OVER
We now have had confirmation of our delivery of the vaccines for patients over the age of 65.
Due to the delivery schedule for these vaccinations we will have to alter our system for giving these to ensure that we have enough for all our eligible patients.
We will be inviting patients over 65 in for their vaccine in two batches. If you haven’t received a letter by the 16th November, please contact the surgery direct.
If you are unable to attend the chosen clinic in your letter then please contact us so alternative arrangements can be made.
We would be grateful if you could bring this letter with you on the day to help us to provide a quick and efficient service on the day.
Although these clinics are for invited patients, there will not be appointments slots so that patients can attend at their convenience between the hours advertised.
PATIENTS UNDER 65
Patients who qualify for a flu vaccination and who will be 64 years or under on 1st April 2019, please attend Chacewater Village Hall on either Thursday 8th November between 2.00 pm & 5.30 pm or Tuesday 27th November between 10.30 am – 1.30 pm. If neither date/times are convenient, please contact the surgery to make an appointment with our nursing team to receive your vaccination.
We sincerely apologise for the delays and issues with the flu service this year.
The Surgeries are situated within the heart of their respective villages and our Practice Team of Doctors, Clinical Staff and Administration Staff feel privileged to be able to serve both communities in offering the highest standard of healthcare to all.
We offer regular clinics for a variety of services including Chronic Disease Reviews
•Hypertension, Diabetes, Heart, Asthma & Stroke Reviews
•Well Woman and Well Man Health Check
•Minor Surgery including Cryotherapy
•Midwifery Service, 8 week baby checks and Routine Childhood Immunisations
•Contraception Reviews including Coil Fittings, Implanon Contraceptive Device and Depo Injections
In addition to this our Doctors offer annual health checks for patients with Dementia, Mental Health Problems, Learning Disabilities and also for patients who have more complex health concerns.
General Data Protection Regulations (GDPR)
On the 25th May 2018 General Data Protection Regulation comes into effect.
For information regarding direct Care, routine care and referrals please look under the information tab opposite or for further information regarding GDPR click on the link below:
GP TRAINING PRACTICE
We have recently been approved as a GP Training practice. This means that we will be having fully qualified Doctors coming to the surgery to complete their General Practice Training.
These Doctors will have had considerable experience in hospital medicine, as well as, in many cases, general practice. They will be able to see patients, prescribe medication and make referrals like any other Doctor working in the practice.
Dr Frances Batten will be starting on Monday 30th January and will be with us for approximately 6-12 months
SAVVY Kernow (for 13 - 19 yrs)
We are currently updating our registration with SAVVY Kernow and altering our information: www.savvykernow.org.uk
The Surgery is also the named ‘Safe Haven for Patients with Learning Disabilities’ within the area.
Our website is aimed at providing more information about the medical care and services we provide. If you have any queries that have not been covered on the website please do not hesitate to contact the Surgery via email: email@example.com
As part of our serivce to you, we would like to inform you that you have a named allocated GP which is recorded on your medical record. If you would like to know who your named allocated GP is, please ask Reception. This does not mean that you cannot see a GP of your choice as we do not hold individual GP lists and you are registered with the Practice in general.
Request from Devoran Village Hall Committee
The Devoran Village Hall Committee have requested that patients attending Devoran surgery DO NOT park in the Village Hall Car Park AT ANY TIME.
As a concession, patients at the surgery are allowed to use the disabled/loading bay at the front of the village hall by the surgery, if it is not required by a Village Hall user with mobility problems.
The surgery has lined parking spaces in front of the surgery and patients are able to park on the road opposite the surgery.
We appreciate that patients have parked in the Village Hall car park for a number of years, but now that the Village Hall is being hired/used more frequently, the users of the Village Hall have priority at all times as instructed by the Village Hall Committee.
The car park is owned by the Village Hall Committee.
Click here to go to our Facebook page for up-to-date information regarding our Surgery
If you wish to register for our on-line services please ask at Reception for further information
BOOKING OF APPOINTMENTS
We have great pleasure in announcing that you are able to book appointments to see a Doctor or Nurse Practitioner - Go to our Appointments Page for further information
You are able to view any allergies and adverse reactions you may
PATIENT FORUM REPORT 2015
We have now uploaded our Patient Forum Report for 2015 with our aims for the this year. Please see our 'Patient Forum' section to find out more about our Patient Forum Group and Virtual Patient Forum Group along with our report.
CHACEWATER AND DEVORAN
From 1st April 2018 prescription charges in England have increased to £8.80 per item.
EPS (Electronic Prescriptions) has recently been introduced to Cornwall. Unfortunately we currently cannot provide this service but when it becomes available the service will enable prescriptions for Non-Dispensing Patients to be sent electronically for collection to their Pharmacy of choice. This is a service that Dispensing Patients already enjoy from the Practice Dispensary. For further information please click on the header for EPS under Further Information.
If you have a medical emergency outside our normal opening times please call NHS 111
For further information please click on the following link: NHS 111
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
More information can be found under 'Further Information' and 'Care Data'
ON LINE PRESCRIPTION ORDERING
We have now changed over to 'The Waiting Room 2' for on line prescription ordering.
In order to use 'The Waiting Room 2' you will need to register first by downloading and completing the form below. Please take the completed form to the surgery along with 2 forms of ID (one photographic IE: passport / driving licence) Online Access Application Form.
Please DO NOT attempt to use 'The Waiting Room' unless you have already completed the form and received a confirmation email.
The Waiting Room 2 is a secure system linked to your medical record at your surgery and this allows you to book your appointments, get some confidential online access to your GP records and order repeat prescriptions online. But this is just the start. In the future there will be more services added.
In the meantime you can order via our dedicated automated phone line (01872 562201) or handing in your repeat slip at the Surgery. Please contact the surgery if you have any queries.
Tel: 01872 560346
Fax: 01872 562203
Tel: 01872 562200
Fax: 01872 864790
(Site updated 09/11/2018)