Support for Children & Parents

New Service for young people and parents / carers provided by Health Visitors and School Nurses in Cornwall and the Isles of Scilly.

There are three advice lines as follows:

• young people aged 11-19: 07312 263 096

• parents / carers of children aged 0-5: 07312 263 423

parents / carers of children and young people aged 5-19: 07312 263 499

Users can send a message, anonymously if they wish, to Health Visiting and School Nursing to get confidential help and advice about a range of health concerns, including:

• Sleep

• Child development

• Support with behaviour

• Toileting

• Feeding and nutrition

• Keeping safe and healthy

• Childhood illnesses and support with medical conditions at school

• Emotional, mental health and wellbeing

• Relationships

• Smoking and vaping

• Drugs and alcohol

The messaging service is available Monday to Friday (excluding bank holidays) from 9am to 5pm. When a message is sent to the numbers, an automated reply confirms the message has been received. A trained healthcare professional will reply to the message within 48 hours (within office time).

Alternatively users can continue to contact the service via:

• Telephone: 01872 324261

• Email: [email protected]