New Service for young people and parents / carers provided by Health Visitors and School Nurses in Cornwall and the Isles of Scilly.
There are three advice lines as follows:
• young people aged 11-19: 07312 263 096
• parents / carers of children aged 0-5: 07312 263 423
• parents / carers of children and young people aged 5-19: 07312 263 499
Users can send a message, anonymously if they wish, to Health Visiting and School Nursing to get confidential help and advice about a range of health concerns, including:
• Sleep
• Child development
• Support with behaviour
• Toileting
• Feeding and nutrition
• Keeping safe and healthy
• Childhood illnesses and support with medical conditions at school
• Emotional, mental health and wellbeing
• Relationships
• Smoking and vaping
• Drugs and alcohol
The messaging service is available Monday to Friday (excluding bank holidays) from 9am to 5pm. When a message is sent to the numbers, an automated reply confirms the message has been received. A trained healthcare professional will reply to the message within 48 hours (within office time).
Alternatively users can continue to contact the service via:
• Telephone: 01872 324261
• Email: [email protected]
