Please make requests for home visits only when the patient through illness, is unable to attend Surgery. Visits are usually undertaken after the morning Surgery. We would appreciate it if requests for home visits be made as early as possible after 8.00 am. We regret we cannot make emergency home visits during the doctor’s clinic.
The Practice values telephone consultations:
- When you make a request to speak to a Doctor, the Receptionist or Telephonist will ascertain the urgency of the request.
- Your details will be taken including an up to date telephone number and a brief explanation of the problem to allow the Doctor to assess the urgency of the call. In general, phone calls are made at the end of morning and afternoon surgeries but we are unable to guarantee an exact time.
Any consultations, as well as information, are recorded in the patient’s record.